1Who we are
Xenaris runs the website xenaris.io. In this policy, "Xenaris", "we" and "us" mean Xenaris. We are the controller of the personal data described here.
You can reach us at roey@xenaris.io. We have not appointed a data protection officer. Send privacy questions to that address.
2What this policy covers
This policy covers the xenaris.io website, including the sample week page and the demo request form. It also covers the emails we send in reply to those forms.
It does not cover the Xenaris product at signal.xenaris.io or other sites we link to. Those have their own terms and notices. Other sites are not under our control.
3Data we collect
Data you give us. When you send the sample week form we collect:
- Your name
- Your work email
- Your firm
- Your firm type, chosen from a list
- A short note about what you are looking for. This is optional, so please do not include sensitive data
When you send the demo form we collect your name, email, company and any notes you add. If you email us, we keep the email and your address.
Data collected from your visit. When you land on the sample week page from an ad, we also store:
- Google click ids (gclid, gbraid and wbraid)
- Campaign tags (UTM values and the match type)
- The page address you landed on and the page that referred you
- Your browser and device type (the user agent), saved with your request
The click ids and campaign tags are kept in your own browser for 30 days. They are only sent to us if you send the form. They help us see which ad led to your request.
Data from cookies and similar tools. With your consent, Google Analytics 4 and Google Ads set cookies and collect usage data such as pages viewed, device, browser and approximate location. We also record your cookie choice in your browser and keep it for 6 months.
Our hosting provider and a privacy-friendly traffic counter process technical data such as your IP address and pages requested. The traffic counter does not use cookies.
We do not ask for sensitive personal data. We do not sell your personal data.
4Why we use your data and our legal bases
We only use personal data when the law lets us. This is what we do and why.
Reply to your sample week or demo request and send you the sample
Data: Name, work email, firm, firm type, your note
Legal basis: Steps at your request before a contract, and our legitimate interests in answering enquiries
Follow up about your request and keep a record of leads
Data: The form details and the date of your request
Legal basis: Our legitimate interests in running and improving our business. You can object at any time
Measure website traffic with Google Analytics
Data: Cookie identifiers, pages viewed, device and approximate location
Legal basis: Your consent
Measure which ads lead to a request with Google Ads
Data: Click ids, campaign tags, cookie identifiers, the fact that a form was sent
Legal basis: Your consent
Count visits without cookies, keep the site secure and stop abuse
Data: IP address, browser details, pages requested, hosting logs
Legal basis: Our legitimate interests in a safe and reliable website
Meet legal duties and handle legal claims
Data: Any data needed for the duty or claim
Legal basis: Legal obligation or our legitimate interests
7International transfers
Our providers may process data outside the UK and the European Economic Area, including in the United States. Where they do, we rely on safeguards the law accepts. These include the UK and EU adequacy decisions for certified US providers, such as the Data Privacy Framework, and standard contractual clauses with the UK addendum where needed.
Ask us at roey@xenaris.io if you want more detail about the safeguards for a provider.
8How long we keep data
- Sample week and demo requests. Up to 24 months after our last contact, unless you ask us to delete them sooner
- Emails with us. Up to 24 months after the conversation ends
- Google Analytics data. Up to 14 months
- Ad click details in your browser. 30 days
- Your cookie choice in your browser. 6 months, then we ask again
- Hosting and security logs. A short period set by the provider, normally weeks
- Records we must keep by law. For as long as the law requires
When the period ends we delete the data or make it anonymous.
9Your rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Correct data that is wrong or incomplete
- Ask us to erase your data
- Ask us to restrict how we use it
- Receive your data in a portable format
- Object to our use of your data, including for direct marketing
- Withdraw consent at any time. This does not affect what we did before you withdrew it
To use a right, email roey@xenaris.io. We may ask you to confirm who you are. We aim to reply within one month.
You can complain to your data protection authority. In the UK this is the Information Commissioner's Office (ico.org.uk). In the EU you can contact the authority in your country of residence or work. We would like the chance to help first, so please contact us if you can.
If you live in a US state with a privacy law, you may have similar rights to know, delete and correct your data and to opt out of sale and targeted advertising. We do not sell personal data. You can use the Cookie settings link to opt out of advertising measurement. We will not treat you worse for using your rights.
10Security
We use reasonable technical and organisational measures to protect personal data. These include encrypted connections, access controls and limiting who can see lead data. No system is fully secure. We cannot promise absolute security.
11Children
Our website and services are for business users. They are not directed at anyone under 18. We do not knowingly collect data from children. If you think a child has sent us data, tell us and we will delete it.
12Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed. If a change is significant, we will take reasonable steps to tell you, for example with a notice on the site.
13Contact
Questions about this policy or your data? Email roey@xenaris.io.